Policy, Shipping and Returns

Shipping

Free shipping is available on all US orders over $50 USD (excluding Puerto Rico, Alaska and Hawaii. We require 1–2 business days for processing and shipping orders. Orders can take 2–7 business days. Shipping to Puerto Rico, Alaska and Hawaii takes approximately 1-2 weeks.

Artistas a la Obra orders are shipped on business days (Monday through Friday 9:00 –15:00, excluding holidays). Kindly note that processing and shipping times are subject to delays during major holidays. For more information please contact us at (224) 500-4192

Returns

Artistas a la Obra stands behind the quality of our products. If you are unsatisfied with your Artistas a la Obra purchase, we’ll happily accept returns within 30 days of receipt. To initiate a return, please reach out via our CONTACT PAGE with your order number, the product(s) you would like to return, and the reason for your return. You can also contact us at (224) 500-4192

Please notice a shipping and handling fee may be deducted from your refund.

After your return is accepted and processed, you can expect your refund within 14 business days. Refunds will only be credited to the original payment method.

Please note that products purchased from Artistas a la Obra must be returned to our warehouse at 1232 Remington Rd. Schaumburg IL 60193. If you purchased your products from an authorized account or independent distributor, please contact the retailer directly regarding their return/exchange policy.

If you have any additional questions regarding your returns or any other concerns, please contact us by phone at 1-224-500-4192 or via email at info@ArtistasAlaObra.com so that we can assist you further.

Artistas a la Obra reserves the right to terminate, modify, or change this policy at any time.